Shipping policy

Shipping Policy

Thank you for choosing The Artist Jay! We strive to provide a seamless shopping experience. Please review our shipping policy below.

 1. Order Processing.                                                                                                                         - Orders are fulfilled in the order they are received. Once an order is placed, it will be queued for processing.                                                                                                              - All orders are processed within [3-5] business days.

 2. Shipping Methods
- We offer a variety of shipping options, including standard and expedited shipping.
- Shipping costs are calculated at checkout based on your location and selected shipping method.                                                                                                                       - Please note that shipping times may vary due to factors outside our control, such as weather conditions or carrier delays.

 3. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your order on our website by entering your order number.

 4. First Come, First Serve
- Due to high demand for certain products, all orders are fulfilled on a first come, first serve basis.

 5. Damaged or Lost Items
- If your order arrives damaged or is lost in transit, please contact us within 3 days of receipt or expected delivery date.
- We will work with you to resolve the issue, which may include a replacement or refund.

 6. Contact Us
- For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at:  jay@theartistjay.com

Thank you for shopping with us! We appreciate your understanding and support.